Went in on a Saturday at noon to get a quote for brakes on a 2013 Ford Taurus. I was given a quote after they showed me exactly what needed to be fixed. They were able to get the work done the same day by 3pm. Very customer oriented and thorough! I would recommend this place to family and friends. It's nice to have customer service still mean something in the times we live. Thanks!!

LOVE THEM! And if the gentleman who tends the front wasn't minding his calories, I would bake them a pie! Another place in Taylor gave me an outrageous quote for brakes w/ rotors. The Brake Shop reeled in the price. They walk you through everything. He takes such pride in his work! So much so, I rather felt bad: I'm not too savvy with car mechanics, so it was rather like an oil painter presenting his masterpiece to a blind person. Their prices are more than reasonable, quick service, wonderful to do business with -- and both gentlemen had a lovely sense of humor. They have a loyal customer in me now!

Good work nice price and done in a timely fashion.

there was only 1 tech available but he was awesome. he showed and explained everything he was doing in great detail. the price was reasonable. would def recommend this shop to anyone i know and i will go back myself for future service :)

Took my car in to get a second opinion on brakes. I was told from another shop that I needed brakes and they were at the minimum. Come to find out from the brake shop that I didnt need brakes yet and they were not at the minimum either. He even showed me how they are measured I will be taking my car back. They couldve easily just said that I needed brakes also, but they didn't. They were honest and told me it was my choice if I wanted to do them know or wait.

Very helpful and quick. I’ve had to take my car in quite a bit recently and this last time around they covered the bill since I’m a loyal customer. Great customer service!

They were extremely knowledgeable and patient. They thoroughly explained the problem and all options to repair the problem. I had my vehicle back in a couple of days running like new again. I will definitely be back!

1st time customer, good work, fair price and done on time.

Could not start my car. Did the job fast and for a good price. I would go back.

Good place but prices are high

Not bad, a little pricey but they get the job done.

Over a three to four year span I spent money on numerous wheels, rotating and balancing the tires, and alignments trying to find why my car had a slight shake. After a while, I gave up looking for the reason and just lived with it. Took it to The Brake Shop to have my brakes checked for an upcoming trip and mentioned the shake. They found that my rear passenger side wheel bearing was loose. Not only did they find it, they showed me the problem as well. The other Big Tire place never found this!! Now, my car rides as smooth as it did when I got it!! You can trust them to do the job right!!!

Fantastic service from honest people in and out with a more than fair price on break repairs

The people at the brake shop was very caring and professional with me. I left the shop a very satisfied person .They did a great job ,my car driver so smooth.It feel like I'm driving a luxury car.He even show my my old parts and explain services he provided. The shop accept cash, credit cards, and has easy pay finance which is very helpful to me since I'm a part time worker.

The best.

Don't let anyone steer you wrong this place hokked it up. I may have had to buy a new hydroboost, but they made sure my truck was good to go. This place is fair with price and will tell you how it is. Straight to the point.

Honesty and integrity are two words that come to mind.

Good prices and very honest, they will save you money with their honesty compared to other mechanics, they care too, and always do a good job.

I came into the brake shop on a whim for a brake repair and a tune up. After inspecting and diagnosing my car the mechanic thoroughly explained and showed me everything he found and was able to then accurately describe the reasoning for recommendations on the needed repairs. The pricing was also explained in detail to remove any doubts about fairness. The work was completed in a short time and I was on my way. I will be coming back to The Brake Shop for all my auto repairs. A++++!!

Went in on a Saturday at noon to get a quote for brakes on a 2013 Ford Taurus. I was given a quote after they showed me exactly what needed to be fixed. They were able to get the work done the same day by 3pm. Very customer oriented and thorough! I would recommend this place to family and friends. It's nice to have customer service still mean something in the times we live. Thanks!!

I found The Brake Shop to be very accommodating. Took time to explain what needed to be done and made sure I understood and showed me exactly what parts needed replacing. Very knowledgeable and friendly. I most assuredly will return.

Took my car in for a second opinion after taking it to the dealership and found out my breaks needed more work than the dealership told me. I Love that they actually take you into the work zone and show and explain to you the work that needs to be done.

Fast service and very knowledgeable 👍🏼

there was only 1 tech available but he was awesome. he showed and explained everything he was doing in great detail. the price was reasonable. would def recommend this shop to anyone i know and i will go back myself for future service :)

Took my car in for a second opinion after another shop told me I needed brakes. They got me in for an inspection fast, the wait was not long. I was taken in the shop and actually shown how the brakes were measured. I did not even need brakes yet. They were super friendly and knowlegable. Seemed like a very honest business. I will be going back in a few months when I actually need brakes

Really good an professional

They were extremely knowledgeable and patient. They thoroughly explained the problem and all options to repair the problem. I had my vehicle back in a couple of days running like new again. I will definitely be back!

Friendly, honest and great service!! Will return with any other issues.

very concerning and courtesy.

Good service with quality work.

I had been quoted $1,000 in brake repairs from another shop. I wanted a second opinion and chose The Brake Shop of Taylor. After their thorough examination, which included teaching me about the parts involved, it was concluded my brakes still had 40% - 50% life still on them! I'm grateful that they saved me countless dollars and also were able to show me the exact parts involved to reassure me. Very positive experience.

Very polite and professional people and did exactly what I needed done. I went in only wanting my brakes system worked on and they did not try to push me into other repairs, even though I knew were needed but did not want done because I will be getting rid of the car in a couple months. Very reasonable prices and was completed quickly.

Talked too my daughter and said the car is riding fine and no noise when breaking. My daughter listens to me at times and saved herself a some of cash by not waiting on the problem.

I've been coming here for a few years now and they never disappoint! Everyone is always friendly and professional. They do good work and have reasonable pricing.

Great repair service shop guys were professional and very helpful.

They did a dealership quality job without dealership prices. Inspected all four breaks but only suggested replacing the rear. Said to have the front checked again in 10 to 15000 miles. Looks like they are there to do what you need when you need it and not to sell you a "muffler bearing.".

The people at the brake shop was very caring and professional with me. I left the shop a very satisfied person .They did a great job ,my car driver so smooth.It feel like I'm driving a luxury car.He even show my my old parts and explain services he provided. The shop accept cash, credit cards, and has easy pay finance which is very helpful to me since I'm a part time worker.

U guys rock there all ways taking care of business. Been doing business now for going on 4 years .. no one but me or the brake shop works on my trucks

Gary at the desk was very helpful. I had a tire issue that they took care of efficiently and at a fair price. They also informed me of a couple of other issues that needed to be addressed. I was extremely impressed with the level of professionalism & courtesy. NICE!

completely honest sufficient no complaints

This place was great. Helpful - polite and quick. An additional plus is the online computer check in that makes everything quicker. I have used this company in the past and will continue in the future.

Great!

The people were professional,told me what I needed to know to make a determination as to what procedure I wanted done. They did the work in a timely fashion.

good honest and frendily service

I thought I needed brakes. After reviewing my situation, I discovered I didn't. They were very helpful and informative. Every question I asked, they answered and explained when I didn't understand. I truly appreciate the patience they showed.

Good service

They were awesome! Friendly & professional. I didn't feel like I got ripped off. I would definitely recommend them to my friends.

Great job.

I have been coming to the Brake Shop and its previous name for over 15 years. They have always been so professional and helpful in analyzing what is wrong and how to fix it without breaking one's bank. I just recently went to a dealer for some service and their quote was over $1,000 where the Brake shop analyzed and fixed my car for only $261. These guys know what they are doing and will always give you the best workmanship.I do not trust anyone else with my vehicles.

The people down at the Taylor brake shop did a great job on my vehicle

My experiences with the brake shop was a very good experiences for me. They are very friendly n they will make sure u understand everything that they did to your car. If i have any more problem with my car i will be take it back to the Brake Shop.

They very good of my car very pleased with service.

We have been doing business with the Brake Shop for years. These guys do good quality work at a reasonable price.

Amazing service! I was treated with exceptional customer service.

Took our jeep there because the Mrs. said the brakes were slipping. I went over it and drove it for a few days and couldn't find anything but she still wanted a "professional" to look at it. Took it there and they said the same thing. Nothing could be found and they even test drove it for a good few miles to make sure. They didn't try to sell me parts or services I didn't need. They will get my business again!

Gary got me in quickly and had my brakes and rotors done that morning. Costs were more than fair. Would highly recommend.

Great people answered all my question plus they went above and beyond to make sure I was happy.

My first visit to the shop was about two years ago to have my brakes checked. Upon inspection and a test drive was told the brakes were fine and was not charged for anything. On 2-29 I heard noise while braking and took the car in. I was shown the problem areas and explained both the reason for the problem and the solution. The repairs were done in a very timely manner I never felt I was overcharged or was work done that wasn't needed. This shop is great and would recommend their service without hesitation.

Nice and friendly , called with updates with what was going on. Offered a ride home . I'll be going back.

I have had many repairs done at The Brake Shop in the last several years. I am extremely happy with each repair. The owner of the shop (Romello) takes a personal interest in each repair and ensures the customer is completely satisfied. Romello is an excellent mechanic. Before I found the Brake Shop, I had taken my truck to another shop and they could not find the problem. I was referred to Romello at The Brake Shop and he identified the problem right away. Repair costs are reasonable. I will continue to take all my vehicles to The Brake Shop for all future maintenance and repairs. They treat you like you are family.

Brought my car in today to have the rear brakes and rotors done. I had gotten high quotes from everyone around (probably thinking they could rip me off because I'm a girl). They gave me a fair quote and got the work done quickly! They were also very friendly and helpful answering all questions I asked and places told me that I needed a radiator and trans flush they told me it was not the case for radiator and that the trans flush should not be done. Very honest mechanic recommend them to anyone and I will be taking my car here from now on!

I have had my car in the brake shop several times for repairs am treated with respect and courtesy they have been up front and truthful with me about what has to be done to my car and the cost this is why I keep coming back I have no complaints what so ever and would reccomend my friends and family

I have had my car in the brake shop several times for repairs am treated with respect and courtesy they have been up front and truthful with me about what has to be done to my car and the cost this is why I keep coming back I have no complaints what so ever and would reccomend my friends and family

I've used this place in the past. They have always been polite, concerning and have gone out of there way for me on a few occasions (giving me a ride home ). I highly recommend them.

I have been to the Brake Shop several times, I take all my cars there, they are honest and will work with you, good pricing, and they care about their customers, I have never had the same problem twice, you can't ask for much more!