I would like to start by saying The brake shop of Taylor goes above and beyond to provide customer satisfaction with the service they provide. I've taken my car to a different location in redford to have both rear calipers, all four brake pads, front right axle, thermostat, catalytic converter, and driverside headlight replaced, all in total with towing and missing work it had cost me about $2,800 and it had really put me in a bind for a car 10yrs old... Pretty much I've been played and lied to end up paying for a thermostat and catalytic converter that I did not need. Well, soon after my repairs my car broke down due to problems with the axle and the shop in redford refused to take responsibility and instead billed me for the towing. After the 2nd axle my car was operatable but begin to send error messages by indicating warning lights to the dashboard. All at once the brake, abs, and traction lights came on, and I happened to be driving pass The brake shop of Taylor and decided to get a 2nd opinion from a different shop as my previous shop has lost my trust. On a Thursday The brake shop of Taylor had me scheduled to bring my car in for an inspection and diagnosis on Monday as my work schedule made it impossible for me to get my car to them any sooner, and the very next day on a Friday my job had shut down due to high winds and power shortage, I've called The brake shop to see if they could possibly squeeze me in and express my concerns with the safety of my vehicle, unfortunately they were booked for the day and told me to stay off the road til they examine my car and asked for my number and promise to give me a call if an opening appears. Soon after Gary at the front desk gave me a call and told me to go ahead and bring my car in, and so I did. Mr mechanic in the back I can't remember his name.. very kind guy inspected my vehicle took about 30minutes and then Gary walked me into the bay to "show" me what they have found. Well, the calipers I've had installed at a previous shop were from a junkyard and it had been spray painted to make it look new and were leaking brake fluids, my front brakes were in horrible condition, they've reused the same rusted pins and did a poor job. The brake shop of Taylor walked me through all of their findings instead of just billing me up for an estimate, they even went as far as explaining how each parts of the brake system is suppose to function, and after hearing my story of all the work I've gotten done recently they suggest I call the previous mechanic shop and to see what can I get resolved as those faulty parts were still under warranty. These guys are very honest, and professional and I can tell they take their job and customer's safety serious. They aren't out here like many other shops just looking to rip people off and to take advantage of hard work individuals trying to make their ends meet, once again the employees of The brake shop did not have to go as far as they did to explain all the problems my vehicle was having and suggest what I should do to save some money instead of getting it all done again with them, they could've just billed me for an estimate but they didn't play me and were sincerely concerned and willing to help. I end up taking my car back to the previous shop and confronted them with this new information I had on my car. The previous shop end up replacing all my parts, and fixing the leak and all for free, thanks to the honest employees at The brake shop of Taylor. I will be keeping these guys in my back pocket for any future car problems and will always recommend these guys to friends and family having car issues. I did have to pay an inspection fee of course but not a diagnosis fee for the abs code reader, these guys were genuinely concerned and wanted to help. Thank you.

Went to The Brake Shop this morning to get a second quote on some rear brake replacements. The owner was very knowledgeable and gave me a fair price. His mechanic, John, did an amazing job cleaning and installing the new rear brake kit. No more noise or grinding. My new favorite shop.

Where do I begin? I was looking to get new brake pads and rotors and was expecting to pay $260 upward to get my vehicle back to being safe. But because of the transparency and honesty of Romelo and his other mechanic on his team. I walked out not needing new brakes OR rotors! Just a small minor adjustment to the rear brakes! That's awesome to a person who has been searching for a mechanic who will be that transparent AND HONEST to boot! Definitely recommend them and they have won a repeat customer! Thank you Romelo and to the other mechanic :)

They are honest and I can trust them. Today I took my car in I heard my brakes squeaking.I thought needed rear brake pads. After they checked it they said my car was fine and dont need to replace pads until next year. did not charge me any.

I put new brakes on my now totaled car.

GENIUS MECHANIC! THANK YOU FOR THE HONEST AND GREAT WORK! HONEST AND WONDERFUL PRICE ON ALL REPAIRS! HIGHLY RECOMMEND THE BRAKE SHOP OF TAYLOR!!!

The Brake Shop did a fantastic job on my Truck, doing involved repair that other shops had refused. The work was done quickly, with as much cost effectiveness as could be achieved. Also there was communication about the progress of my vehicle at every step of the repair process. The transparency and explanation of the work performed is outstanding. I also believe that they went above and beyond in areas where they did not have to. I am very impressed, am confident in the work quality and would recommend this location.

These guys do good work, plus they are honest with you about what you need and don't need.

They were very informative. Told me the issues, then showed me pictures, then showed me the actual old parts and pointed out the issues in person. They even informed me that my vehicle had a recall and printed up the information for me. They also offer a free shuttle service. I’ll be coming back.

Had brake work done on my sons dodge caliber they were able to get it right in. Even saved the old parts to show what was wrong. Everyone there was very polite. Would highly recommend them.

They've done great work on my Kia. 18 year old and still running like a tank.

Gary and Romelo were fantastic and thorough, very gracious with their customer service! Very, very well priced and the work was done on the estimated time that was promised! Mary and I will be going back again and again to have our vehicle serviced!

I was visiting my hometown of Taylor and had just drove in from NJ. I thought that I had a brake leak issue but instead it was a transmission cooling failure (all trans fluid had leaked out). I found the Brake Shop on line, saw the reviews and decided to give them a try. I was given a complete hands-on, detailed inspection of the issue, followed up with a review of new parts and labor cost. In addition, I received update phone calls on the work progress. When I picked up my vehicle there was a price adjustment made to some parts and I paid less then quoted!!!! So nice to see honesty on display and I was treated with great professionalism; thank you for the great service and I would recommend the Brake Shop. ed

I came into the brake shop on a whim for a brake repair and a tune up. After inspecting and diagnosing my car the mechanic thoroughly explained and showed me everything he found and was able to then accurately describe the reasoning for recommendations on the needed repairs. The pricing was also explained in detail to remove any doubts about fairness. The work was completed in a short time and I was on my way. I will be coming back to The Brake Shop for all my auto repairs. A++++!!

Went in on a Saturday at noon to get a quote for brakes on a 2013 Ford Taurus. I was given a quote after they showed me exactly what needed to be fixed. They were able to get the work done the same day by 3pm. Very customer oriented and thorough! I would recommend this place to family and friends. It's nice to have customer service still mean something in the times we live. Thanks!!

LOVE THEM! And if the gentleman who tends the front wasn't minding his calories, I would bake them a pie! Another place in Taylor gave me an outrageous quote for brakes w/ rotors. The Brake Shop reeled in the price. They walk you through everything. He takes such pride in his work! So much so, I rather felt bad: I'm not too savvy with car mechanics, so it was rather like an oil painter presenting his masterpiece to a blind person. Their prices are more than reasonable, quick service, wonderful to do business with -- and both gentlemen had a lovely sense of humor. They have a loyal customer in me now!

Good work nice price and done in a timely fashion.

there was only 1 tech available but he was awesome. he showed and explained everything he was doing in great detail. the price was reasonable. would def recommend this shop to anyone i know and i will go back myself for future service :)

Took my car in to get a second opinion on brakes. I was told from another shop that I needed brakes and they were at the minimum. Come to find out from the brake shop that I didnt need brakes yet and they were not at the minimum either. He even showed me how they are measured I will be taking my car back. They couldve easily just said that I needed brakes also, but they didn't. They were honest and told me it was my choice if I wanted to do them know or wait.

Very helpful and quick. I’ve had to take my car in quite a bit recently and this last time around they covered the bill since I’m a loyal customer. Great customer service!

They were extremely knowledgeable and patient. They thoroughly explained the problem and all options to repair the problem. I had my vehicle back in a couple of days running like new again. I will definitely be back!

1st time customer, good work, fair price and done on time.

Could not start my car. Did the job fast and for a good price. I would go back.

Good place but prices are high

Not bad, a little pricey but they get the job done. Highly recommend though.

Over a three to four year span I spent money on numerous wheels, rotating and balancing the tires, and alignments trying to find why my car had a slight shake. After a while, I gave up looking for the reason and just lived with it. Took it to The Brake Shop to have my brakes checked for an upcoming trip and mentioned the shake. They found that my rear passenger side wheel bearing was loose. Not only did they find it, they showed me the problem as well. The other Big Tire place never found this!! Now, my car rides as smooth as it did when I got it!! You can trust them to do the job right!!!

Fantastic service from honest people in and out with a more than fair price on break repairs

The people at the brake shop was very caring and professional with me. I left the shop a very satisfied person .They did a great job ,my car driver so smooth.It feel like I'm driving a luxury car.He even show my my old parts and explain services he provided. The shop accept cash, credit cards, and has easy pay finance which is very helpful to me since I'm a part time worker.

The best.

Don't let anyone steer you wrong this place hokked it up. I may have had to buy a new hydroboost, but they made sure my truck was good to go. This place is fair with price and will tell you how it is. Straight to the point.

Honesty and integrity are two words that come to mind.

Good prices and very honest, they will save you money with their honesty compared to other mechanics, they care too, and always do a good job.

Customer service was great. The owner was very helpful and polite. He educated me on what to look for when your brakes are going bad. I will be coming back soon to get my front brakes done. Thank you very much.

Customer was great. The owner was very helpful and polite. He educated me on what to look for when your brakes are going bad. I will be coming back soon to get my front brakes done. Thank you very much.

Got us in right away and my husband was sick so they where ok with us picking up the vehicle the next day which I appreciate because we also live in woodhaven.

Professional service & friendly!

The staff was friendly and patient and offered many options due to my circumstance. Thanks a lot

Great job fast service no problem with truck changing water pump is not easy as one would think. Thanks again.

I have been bringing my car here for many years. The work they do is Fantastic and they stand behind it 100%.

Quality work and quick turnaround, knowledgeable owner.

Very friendly, professional people, here. They are upfront and honest with you about what you need or don't need. They did not need to keep my car there, any longer than needed. Their prices are also very reasonable.

I took my 98 Durango in Iwas having some issues with it idling they had it diagnosed and fixed all in the same day Romelo even took the time to explain to in detail how they fixed it GREAT PLACE FRIENDLY STAFF!!!

Excellent service! A tad pricey I thought it was going to be $200 and it ended up being $321 for services rendered two back brakes replaced. When I called they said it would probably be around $200 but ended up being more I do realize that when you get into a car repair job sometimes it can increase things so I was OK with it. They also rotated my tires which was very nice. Very courteous very professional I will use them again. My daughter needs electrical work on her car and I will recommend the shop to her.

Excellent service! A tad pricey I thought it was going to be $200 and it ended up being $321 for services rendered two back brakes replaced. When I called they said it would probably be around $200 but ended up being more I do realize that when you get into a car repair job sometimes it can increase things so I was OK with it. They also rotated my tires which was very nice. Very courteous very professional I will use them again. My daughter needs electrical work on her car and I will recommend the shop to her.

Explained everthing they did for rear brake job and even took me back in garage area to see old parts. would highly recomend to others.

I took my car in, not knowing what was going on with it. Staff got me in the same day, very courteous and friendly. Fixed my car the same day and kept me updating every part of the day. Would highly recommend. Fairly priced too

Always high quality work, they explain what they did in detail. Always do a fantastic job.

They did not try and oversell me. Gave honest diagnosis and provided me with options to fix it. Will be back.

I was visiting my hometown of Taylor and had just drove in from NJ. I thought that I had a brake leak issue but instead it was a transmission cooling failure (all trans fluid had leaked out). I found the Brake Shop on line, saw the reviews and decided to give them a try. I was given a complete hands-on, detailed inspection of the issue, followed up with a review of new parts and labor cost. In addition, I received update phone calls on the work progress. When I picked up my vehicle there was a price adjustment made to some parts and I paid less then quoted!!!! So nice to see honesty on display and I was treated with great professionalism; thank you for the great service and I would recommend the Brake Shop. ed

Very quick service.

I came into the brake shop on a whim for a brake repair and a tune up. After inspecting and diagnosing my car the mechanic thoroughly explained and showed me everything he found and was able to then accurately describe the reasoning for recommendations on the needed repairs. The pricing was also explained in detail to remove any doubts about fairness. The work was completed in a short time and I was on my way. I will be coming back to The Brake Shop for all my auto repairs. A++++!!

Went in on a Saturday at noon to get a quote for brakes on a 2013 Ford Taurus. I was given a quote after they showed me exactly what needed to be fixed. They were able to get the work done the same day by 3pm. Very customer oriented and thorough! I would recommend this place to family and friends. It's nice to have customer service still mean something in the times we live. Thanks!!

I found The Brake Shop to be very accommodating. Took time to explain what needed to be done and made sure I understood and showed me exactly what parts needed replacing. Very knowledgeable and friendly. I most assuredly will return.

Took my car in for a second opinion after taking it to the dealership and found out my breaks needed more work than the dealership told me. I Love that they actually take you into the work zone and show and explain to you the work that needs to be done.

Fast service and very knowledgeable 👍🏼

there was only 1 tech available but he was awesome. he showed and explained everything he was doing in great detail. the price was reasonable. would def recommend this shop to anyone i know and i will go back myself for future service :)

Took my car in for a second opinion after another shop told me I needed brakes. They got me in for an inspection fast, the wait was not long. I was taken in the shop and actually shown how the brakes were measured. I did not even need brakes yet. They were super friendly and knowlegable. Seemed like a very honest business. I will be going back in a few months when I actually need brakes

Really good an professional

They were extremely knowledgeable and patient. They thoroughly explained the problem and all options to repair the problem. I had my vehicle back in a couple of days running like new again. I will definitely be back!

Friendly, honest and great service!! Will return with any other issues.

very concerning and courtesy.

Good service with quality work.

I had been quoted $1,000 in brake repairs from another shop. I wanted a second opinion and chose The Brake Shop of Taylor. After their thorough examination, which included teaching me about the parts involved, it was concluded my brakes still had 40% - 50% life still on them! I'm grateful that they saved me countless dollars and also were able to show me the exact parts involved to reassure me. Very positive experience.

Very polite and professional people and did exactly what I needed done. I went in only wanting my brakes system worked on and they did not try to push me into other repairs, even though I knew were needed but did not want done because I will be getting rid of the car in a couple months. Very reasonable prices and was completed quickly.

Talked too my daughter and said the car is riding fine and no noise when breaking. My daughter listens to me at times and saved herself a some of cash by not waiting on the problem.

I've been coming here for a few years now and they never disappoint! Everyone is always friendly and professional. They do good work and have reasonable pricing.

Great repair service shop guys were professional and very helpful.

They did a dealership quality job without dealership prices. Inspected all four breaks but only suggested replacing the rear. Said to have the front checked again in 10 to 15000 miles. Looks like they are there to do what you need when you need it and not to sell you a "muffler bearing.".

The people at the brake shop was very caring and professional with me. I left the shop a very satisfied person .They did a great job ,my car driver so smooth.It feel like I'm driving a luxury car.He even show my my old parts and explain services he provided. The shop accept cash, credit cards, and has easy pay finance which is very helpful to me since I'm a part time worker.

U guys rock there all ways taking care of business. Been doing business now for going on 4 years .. no one but me or the brake shop works on my trucks

Gary at the desk was very helpful. I had a tire issue that they took care of efficiently and at a fair price. They also informed me of a couple of other issues that needed to be addressed. I was extremely impressed with the level of professionalism & courtesy. NICE!

completely honest sufficient no complaints

This place was great. Helpful - polite and quick. An additional plus is the online computer check in that makes everything quicker. I have used this company in the past and will continue in the future.

Great!

The people were professional,told me what I needed to know to make a determination as to what procedure I wanted done. They did the work in a timely fashion.

good honest and frendily service

I thought I needed brakes. After reviewing my situation, I discovered I didn't. They were very helpful and informative. Every question I asked, they answered and explained when I didn't understand. I truly appreciate the patience they showed.

Good service

They were awesome! Friendly & professional. I didn't feel like I got ripped off. I would definitely recommend them to my friends.

Great job.

I have been coming to the Brake Shop and its previous name for over 15 years. They have always been so professional and helpful in analyzing what is wrong and how to fix it without breaking one's bank. I just recently went to a dealer for some service and their quote was over $1,000 where the Brake shop analyzed and fixed my car for only $261. These guys know what they are doing and will always give you the best workmanship.I do not trust anyone else with my vehicles.

The people down at the Taylor brake shop did a great job on my vehicle

My experiences with the brake shop was a very good experiences for me. They are very friendly n they will make sure u understand everything that they did to your car. If i have any more problem with my car i will be take it back to the Brake Shop.

They very good of my car very pleased with service.

We have been doing business with the Brake Shop for years. These guys do good quality work at a reasonable price.

Amazing service! I was treated with exceptional customer service.

Took our jeep there because the Mrs. said the brakes were slipping. I went over it and drove it for a few days and couldn't find anything but she still wanted a "professional" to look at it. Took it there and they said the same thing. Nothing could be found and they even test drove it for a good few miles to make sure. They didn't try to sell me parts or services I didn't need. They will get my business again!

Gary got me in quickly and had my brakes and rotors done that morning. Costs were more than fair. Would highly recommend.

Great people answered all my question plus they went above and beyond to make sure I was happy.

My first visit to the shop was about two years ago to have my brakes checked. Upon inspection and a test drive was told the brakes were fine and was not charged for anything. On 2-29 I heard noise while braking and took the car in. I was shown the problem areas and explained both the reason for the problem and the solution. The repairs were done in a very timely manner I never felt I was overcharged or was work done that wasn't needed. This shop is great and would recommend their service without hesitation.

Nice and friendly , called with updates with what was going on. Offered a ride home . I'll be going back.

I have had many repairs done at The Brake Shop in the last several years. I am extremely happy with each repair. The owner of the shop (Romello) takes a personal interest in each repair and ensures the customer is completely satisfied. Romello is an excellent mechanic. Before I found the Brake Shop, I had taken my truck to another shop and they could not find the problem. I was referred to Romello at The Brake Shop and he identified the problem right away. Repair costs are reasonable. I will continue to take all my vehicles to The Brake Shop for all future maintenance and repairs. They treat you like you are family.

Brought my car in today to have the rear brakes and rotors done. I had gotten high quotes from everyone around (probably thinking they could rip me off because I'm a girl). They gave me a fair quote and got the work done quickly! They were also very friendly and helpful answering all questions I asked and places told me that I needed a radiator and trans flush they told me it was not the case for radiator and that the trans flush should not be done. Very honest mechanic recommend them to anyone and I will be taking my car here from now on!

I have had my car in the brake shop several times for repairs am treated with respect and courtesy they have been up front and truthful with me about what has to be done to my car and the cost this is why I keep coming back I have no complaints what so ever and would reccomend my friends and family

I have had my car in the brake shop several times for repairs am treated with respect and courtesy they have been up front and truthful with me about what has to be done to my car and the cost this is why I keep coming back I have no complaints what so ever and would reccomend my friends and family

I've used this place in the past. They have always been polite, concerning and have gone out of there way for me on a few occasions (giving me a ride home ). I highly recommend them.

I have been to the Brake Shop several times, I take all my cars there, they are honest and will work with you, good pricing, and they care about their customers, I have never had the same problem twice, you can't ask for much more!